Return,Replacement,Refund policy

Return and Replacement Policy.

Any return of product will be accepted if they are found damaged during transit and refund can be provided.

This should be reported in one day to avail the replacement

A replacement can also be provided if there is problem in seeds during germination

This should be reported with in a month to get replacement.

Any report in problem of germination will not be done after 1 month.

Refund Policy

Any refund claim will be processed within 10 working days once request of cancellation of item(s) is received or after receipt of the product by us or after we establish the goods sold by us did not conform to the Standards. Please see our statements of Warranty and Liability for more information.

Refund will be processed based on the mode of payment of the order:

• Orders paid by credit/debit card will be refunded by credit back to the credit/debit card. The actual crediting of the refund amount will depend on the bank’s processing times.
• Orders paid by net banking accounts will be credited back to bank account. The actual crediting of the refund amount will depend on the bank’s processing times.
• For all other modes of payment, we will send a refund cheque.The cheque will be made in favour of the name as in the "billing name" provided at the time of placing the order.

Buyer can claim refund for loss in transit if the ordered product(s) has not been delivered at the shipping address (in India) within 15 working days of shipping the order. Such claims will be verified by Splendour seeds  team and only upon establishing the veracity of the claim the amount will be refunded to the buyer. No claims by buyer will be entertained as loss-in-transit if there is evidence that the order has been delivered to the shipping address or if there was no person available to receive the shipment when the delivery of the order was attempted. 

Late or Missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account again, then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. A refund generally takes 3-4 working days to reflect in your account.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@splendourseeds.com

Warranty and Liability 

splendourseeds.com  is committed to supplying high quality products to home gardeners and households for personal use. In accordance with the established custom of the trade, splendourseeds.com will in no case be liable for more than the actual amount paid for a particular product on sale.
We will endeavour to only have products on our web site that are in stock and available for ordering. Varieties that are out of stock will be listed as such and will not be available for purchase. In the unforeseen event of items going out of stock after you placed an order your amount will be refunded to you.